Comments on: Management Capsule from the pages of Association News http://www.schneiderpublishing.com/blog/2007/management-capsule-from-the-pages-of-association-news/ From the publisher of Association News and SportsTravel magazines Fri, 30 Dec 2011 17:26:37 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Chuck Ferguson http://www.schneiderpublishing.com/blog/2007/management-capsule-from-the-pages-of-association-news/comment-page-1/#comment-13 Chuck Ferguson Fri, 21 Sep 2007 02:17:52 +0000 http://www.schneiderpublishing.com/blog/2007/09/11/management-capsule-from-the-pages-of-association-news/#comment-13 Good suggestions all! When you establish a baseline of deliverables, it can be the perfect self-examination of what you are and what you do--that in itself is truly valuable. Ask yourself and your organization the four best questions: 1) What do we do? 2) Who do we do it for? 3) How well do we do it? And, that super, super, data-driver, 4) How do we know? I think I heard the first three from a Baldridge Award examiner in the 1980s. I added the fourth after thinking about the third. These answers will help you work the remaining three suggestions. Chuck Ferguson President US Orienteering Federation Good suggestions all! When you establish a baseline of deliverables, it can be the perfect self-examination of what you are and what you do–that in itself is truly valuable.

Ask yourself and your organization the four best questions:

1) What do we do?
2) Who do we do it for?
3) How well do we do it?
And, that super, super, data-driver, 4) How do we know?

I think I heard the first three from a Baldridge Award examiner in the 1980s. I added the fourth after thinking about the third.

These answers will help you work the remaining three suggestions.

Chuck Ferguson
President
US Orienteering Federation

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